Feedback is not just an instrument that helps to earn and keep your client's trust but it is also essential for development of companies in any segment of business. The segment of presentations is not going to be an exception, since feedback (or follow-up) is a vital part of customer communications.
This article will help you to find out what means of effective feedback processing there are, and learn about their similarities and differences.
A typical client's feedback usually looks like this:
In best case scenario they are writing this in MS Word or Wordpad. In most cases, though, mail body is where they say it.
If you are still receiving or giving this kind of feedback, please stop. I am going to show you several efficient and convenient techniques that will make your life easier and communication with either a customer or a contractor more plain and productive.
No need to go far
Let's start with PowerPoint. It is a feature-rich program. Here you also can leave comments to slides. That's what "Comments" button is there for.
When you click this button, a sidebar opens on the right.
All you need to do is click the "New" button at the top of it. Then just type your requests and preferences into the comment field, and move its marker to where you want the change on the slide to be made.
Let's see what it looks like:
Of course, you can leave your comment in a .doc file when there's only one slide, but if there are 50 of them, an on-slide feedback is a lot easier to work with.
Additionally, you can also answer to the comments.
All the comments and replies stay in the presentation when you email it, i.e. they are not connected to your device. And when you take the stage with it, the comments will not be displayed. Even in Presenter View mode (press Alt+F5, to turn it on if you are using Windows, Option+Return — for Mac OS).
You can also use "Notes" button to leave your feedback, but it is less convenient.
They are way better as cheat-sheets for the presenter, than as a way to leave feedback.
However, there is a case when this feature can be used for feedback: when you already have plenty of corrections and there are still remarks to the slide itself.
Like we can see here:
Please note, that in Presenter View mode you will be the only one who sees the notes, your audience will not be able to see them.
Another critical aspect is that when you convert your PowerPoint-presentations to a PDF-file, neither Notes, nor Comments will be transferred. They can only be seen in .ppt(х) files.
Now let's talk about PDF presentations.
Suppose you receive this very presentation but in .pdf file.
You can add comments in absolutely the same way, just click a comments icon in Adobe Reader toolbar.
After that you see a comment marker and a field to type in. This little marker can be moved to any part of the slide that you want to comment about.
And you can answer comments as well.
There is "Comments" option in "Tools" section. There you can see different ways of processing text, like highlighting for example.
It is really easy to work with: click the tool button, select a piece of text you want to highlight, and double click on the right sidebar for comment field to appear. Looks just like it did in the notes.
Here is the difference between the highlighted text and the notes:
Highlighted text is easier to spot
If you close the comment window, you'll still be able to see its zen-version when hovering the mouse over the highlighted text.
Suppose the presentation consists of dozens of slides, and only a couple of them need some editing done. Usually you would look through all of them to find the ones that have notes on them.
And here is an unusual way to find them:
I have added a bright circle as a marker that draws attention to the slides with notes or comments on them. This means that the rest of the presentation stays the same and you don't need to waste your time checking each of them. A thumbnail sidebar on your left side will help you understand what slide you need to work with next.
Adding markers to slides is a good way to make sure that your notes are noticed. If you want to navigate through the notes more quickly, you can use "Next note" and "Previous note" buttons. Moreover, if your comment is curt, you can type it into the marker itself.
Now you have several quick, handy useful ways to give feedback on presentations. Additionally they can be used by customers as well as contractors. Customers can now give feedback faster and more clearly, and the contractors won't need to ask many clarifying questions while trying to decrypt it.